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Privacy Policy

Effective Date: 01 December 2024

Last Updated: 20 December 2024


At Wellness Community Hub, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect the information you provide while using our website. By accessing or using our website, you agree to this policy.

Information We Collect


We collect information to improve our website and better serve our community. This includes: 

 

Personal Information

You may provide personal information when:


  • Signing up for newsletters or updates
  • Registering for an account
  • Participating in community discussions, events, or forums

Examples of personal information collected:

  • Name
  • Email address
  • Contact details
  • Profile information (e.g., interests, preferences)


Non-Personal Information

Automatically collected data includes:


  • Your IP address
  • Browser type and operating system
  • Pages visited and time spent on the website
  • Referring website URLs


Community Contributions

If you post content such as comments, reviews, or photos, this may be visible to other users and stored on our platform.

How We Use Your Information


 We use the information collected to:


  • Operate and maintain the website
  • Communicate with you about updates, events, or activities
  • Enable user participation in forums and discussions
  • Improve website functionality and user experience
  • Ensure security and prevent misuse

Sharing Your Information


 We do not sell your personal information. However, we may share it in the following ways:


Service Providers

  • We may use trusted third-party services (e.g., hosting providers, email distribution platforms) to help operate the website.


Legal Requirements

  • We may disclose information if required by law or to protect the rights and safety of our users.

Cookies and Analytics


 We use cookies and similar technologies to analyze website traffic and enhance user experience. 


These cookies help us:


  • Track website usage and performance
  • Save user preferences for future visits
  • You can manage your cookie preferences through your browser settings.

Data Security


We take reasonable measures to protect your data from unauthorised access, alteration, or destruction. However, no online platform is entirely secure, and we encourage you to exercise caution when sharing information online.

Your Rights


Depending on your location, you may have the right to:


  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise these rights, contact us at [email protected].

Data Retention


 We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Links


 Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

Children’s Privacy


 We do not knowingly collect personal information from children.

Updates to This Policy


 We may update this policy to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date.

Contact Us


 For questions or concerns about this Privacy Policy or our practices, please contact us:

  • Email: [email protected]
  • Phone: +44 (0)1481 700 050
  • Mailing Address: 8 Fountain Street St Peter Port Guernsey GY1 1DA